- If a return becomes necessary, please call us for authorization and shipping instruction prior to returning any merchandise for any reason.
- We accept returns of non-defective items within 60 days of receipt of your item.
- Proof of purchase is required for all returns of non-defective items.
- Unless otherwise instructed, all returns must be sent pre-paid and are subject to inspection prior to issuance of credit or refund.
- Returns can be exchanged for a new product, refunded with a merchandise credit, or refunded in the original tender only.
- All shipping fees are non-refundable.
- We warrant our products to be free from defects in workmanship and materials. Your absolute satisfaction is guaranteed. If you feel you have received a defective product, please contact us and we will resolve the issue as quickly as possible.
- Items must be returned in original packing material, be in mint condition, and return shipping is the responsibility of the buyer. A refund or exchange will be issued upon receipt and inspection of returned item.
- Damages in Shipment: Despite our best efforts, items occasionally will be damaged in transit. Freight Carriers are liable only when damage is indicated on the bill of lading before you sign for the shipment. Please inspect each shipment for damage. If damaged, write details of damage on bill of lading and save all packing materials. Ask the carrier to make immediate inspection, and then file a claim with the carrier promptly after inspection.
- We want you to be utterly satisfied with your purchase — please contact us with any questions or concerns related to your purchase and we will do our very best to resolve it.
We will ship your order via UPS whenever possible, adding the shipping charge to your invoice. When unable to ship via UPS, we will ship via motor freight with freight charges added. Please notify us if you require alternate shipping arrangements. Shipping costs calculated at checkout apply to U.S. shipments only. In order to ship outside of the U.S., please contact us by phone or email to make arrangements and receive a shipping quote. Foreign shipments may be subject to additional duty charges and other customs fees. All purchases include shipping insurance.
Conditions of Use
Welcome to TailorMadeWhiteboards.com. Tailor Made Whiteboards provides website features to you subject to the following conditions. If you visit or shop at TailorMadeWhiteboards.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future Tailor Made Whiteboards service or business (e.g., Your Profile, Checkout) you also will be subject to the guidelines, terms and agreements ("Terms") applicable to such service or business. If these conditions are inconsistent with such Terms, the Terms will control. I agree to the Terms and Conditions and that my image will be subject to a review and may be declined. If I am using a copyrighted image, I certify that I own the rights to that image. Please review our image acceptance guidelines for more details. Image files must: - Use .jpeg, .jpg, .gif, .png, .tiff, or.bmp file formats - Be less than or equal to 8 megabytes (8 MB or 8,000KB) - Have pixel dimensions that are greater than or equal to 250 dpi - Meet the image guidelines
Image Acceptance Guidelines
Our current image upload guidelines restrict the use of certain types of images. The following guidelines have been put in place to help you with your selection; however, Tailor Made Whiteboards reserves the right to approve or deny any image at our sole discretion. Please do not submit any images that contain the following: - Copyrighted or trademarked material, including branded products – if you did not take the photo, or do not own the image or rights to the product, we cannot print it. - Provocative, lewd, or sexual content – including nude or semi-nude pictures of people of any age. - Images which could be considered to show violence or violent acts, blood, gore, or injury. - Images showing discriminatory behavior or signs. - Profanity or other obscene behavior or gestures.
Please review our Privacy Notice, which also governs your visit to TailorMadeWhiteboards.com, to understand our practices.
When you visit TailorMadeWhiteboards.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Tailor Made Whiteboards or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Tailor Made Whiteboards and protected by U.S. and international copyright laws. All software used on this site is the property of Tailor Made Whiteboards or its software suppliers and protected by United States and international copyright laws.
TAILOR MADE WHITEBOARDS, TAILORMADEWHITEBOARDS.COM, TAILORMADEWHITEBOARD.COM, and other TailorMadeWhiteboards.com graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Tailor Made Whiteboards in the U.S. and/or other countries. Tailor Made Whiteboards ' trademarks and trade dress may not be used in connection with any product or service that is not Tailor Made Whiteboards’, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Tailor Made Whiteboards. All other trademarks not owned by Tailor Made Whiteboards that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Tailor Made Whiteboards.
License and Site Access
Tailor Made Whiteboards grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Tailor Made Whiteboards. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Tailor Made Whiteboards. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Tailor Made Whiteboards without express written consent. You may not use any meta tags or any other "hidden text" utilizing Tailor Made Whiteboards ' name or trademarks without the express written consent of Tailor Made Whiteboards. Any unauthorized use terminates the permission or license granted by Tailor Made Whiteboards. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to TailorMadeWhiteboards.com so long as the link does not portray Tailor Made Whiteboards, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Tailor Made Whiteboards logo or other proprietary graphic or trademark as part of the link without express written permission. |
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Tailor Made Whiteboards reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Reviews, Comments, Communications, and Other Content
Visitors may post comments and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. Tailor Made Whiteboards reserves the right (but not the obligation) to remove or edit such content. If you do post content or submit material, and unless we indicate otherwise, you grant Tailor Made Whiteboards a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Tailor Made Whiteboards and sub-licenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Tailor Made Whiteboards for all claims resulting from content you supply. Tailor Made Whiteboards has the right but not the obligation to monitor and edit or remove any activity or content. Tailor Made Whiteboards takes no responsibility and assumes no liability for any content posted by you or any third party.
Risk of Loss
All items purchased from Tailor Made Whiteboards are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Tailor Made Whiteboards attempts to be as accurate as possible. However Tailor Made Whiteboards does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.
Tailor Made Whiteboards has made every effort possible to ensure the color of our products displayed are as close as possible to the color of the finished product. However, we cannot guarantee an exact match in color as the colors on the screen are limited by technology and may vary due to screen and printer settings.
Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. With respect to items sold by Tailor Made Whiteboards, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mis-priced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
Disclaimer of Warranties and Limitation of Liability
THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY TAILOR MADE WHITEBOARDS ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, TAILOR MADE WHITEBOARDS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TAILOR MADE WHITEBOARDS DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT AND MATERIALS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR ELECTRONIC COMMUNICATIONS SENT FROM TAILOR MADE WHITEBOARDS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TAILORMADEWHITEBOARDS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting TailorMadeWhiteboards.com, you agree that the laws of the state of Colorado, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Tailor Made Whiteboards.
Any dispute relating in any way to your visit to TailorMadeWhiteboards.com or to products or services sold or distributed by Tailor Made Whiteboards or through TailorMadeWhiteboards.com shall be adjudicated in the state of Colorado, and you consent to exclusive jurisdiction and venue in such courts.
Site Policies, Modification, and Severability
Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to TailorMadeWhiteboards.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Tailor Made Whiteboards 5550 W 60th Avenue Arvada, CO 80003 Main: 800.525.0456 Fax: 800.255.0883 http://www.TailorMadeWhiteboards.com
What Personal Information About Customers Does TailorMadeWhiteboards.com Gather? The information we learn from customers helps us personalize and continually improve your shopping experience at TailorMadeWhiteboards.com. Here are the types of information we gather. Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our site, and communicating with you. • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses TailorMadeWhiteboards.com or advertisements and other content served by or on behalf of TailorMadeWhiteboards.com on other Web sites. • E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from TailorMadeWhiteboards.com if your computer supports such capabilities.
Does TailorMadeWhiteboards.com Share the Information It Receives? Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not share information with third parties and we never sell this information to third parties.
How Secure Is Information About Me? We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Which Information Can I Access? TailorMadeWhiteboards.com gives you access to a broad range of information about your account and your interactions with TailorMadeWhiteboards.com for the limited purpose of viewing and, in certain cases, updating that information.
What Choices Do I Have? As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of TailorMadeWhiteboards.com features You can add or update certain information on TailorMadeWhiteboards.com. When you update information, we usually keep a copy of the prior version for our records. Examples of information you can access include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, and password); payment settings (including credit card information and purchase orders); and e-mail notification settings. Conditions of Use, Notices, and Revisions If you choose to visit TailorMadeWhiteboards.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Colorado. If you have any concern about privacy at TailorMadeWhiteboards.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.